FAQ
Q: What can I expect when I contact you?
A: I will listen to what you hope to achieve and discuss my services. If you think it could be a good fit to proceed we will schedule a first session and have you complete an intake packet to bring to that session.
Q: Can I see you in the office?
A: No, I am a 100% online counseling practice.
Q: What are your hours?
A: I see clients Monday-Thursday 6am-2pm.
Q: How do I connect to your online waiting room when I have an appointment?
A: all you have to do is use this link https://doxy.me/johnsherroddlmhc which will put you into my online waiting room (nothing to download).
Q: How does online counseling work?
A: I work to create the right environment for the counselling experience and I am asking clients to do the same. My hope is that even though we are using a digital tool to do counseling, we can still create a real and meaningful connection that allows for our responses to body language as well as the words that are said.
On my side I will be in a confidential environment with a large TV as my screen and an HD camera at a distance so that you will be able to see me as if I am sitting across the office from you.
What I ask of clients to create a good online counseling experience is:
Q: Can I use insurance for couples counseling?
A: All Insurance companies only cover services that they consider "medically necessary". This means they will only pay for the treatment of an individual with a qualifying mental Health diagnosis. With this being so, they do not see couples counseling as a medically necessary service and thus I am unable to take insurance for these services. You can still receive couples counseling but you will pay the entire cost of services yourself.
Q: What makes you qualified to help me?
A: I am a licensed counselor in Washington State with a Master’s degree in Counseling and extensive training in Emotion Focused Therapy. I have over 15 years of experience coming alongside clients of all ages, diverse backgrounds and places in their lives to give them hope, inspiration and empowerment click here to learn more about me. You can also see proof of my counselling license at Counselor License Lookup for Washington State. The code of ethics I follow can be seen at the ACA Code of Ethics.
A: I will listen to what you hope to achieve and discuss my services. If you think it could be a good fit to proceed we will schedule a first session and have you complete an intake packet to bring to that session.
Q: Can I see you in the office?
A: No, I am a 100% online counseling practice.
Q: What are your hours?
A: I see clients Monday-Thursday 6am-2pm.
Q: How do I connect to your online waiting room when I have an appointment?
A: all you have to do is use this link https://doxy.me/johnsherroddlmhc which will put you into my online waiting room (nothing to download).
Q: How does online counseling work?
A: I work to create the right environment for the counselling experience and I am asking clients to do the same. My hope is that even though we are using a digital tool to do counseling, we can still create a real and meaningful connection that allows for our responses to body language as well as the words that are said.
On my side I will be in a confidential environment with a large TV as my screen and an HD camera at a distance so that you will be able to see me as if I am sitting across the office from you.
What I ask of clients to create a good online counseling experience is:
- Create a confidential space where you will feel free to talk openly.
- Have a reliable internet connection.
- Have a computer that can be connected to a large screen.
- Use a large TV or the largest screen that you can connect your computer to. No laptop screens, they are not large enough to effectively do couples work (I may be able to make an exception for individual work on a case by case basis).
- Use an HD or other high quality webcam with microphone (if your webcam doesn’t have a microphone please get a separate microphone so that you can be heard).
- Use computer speakers that are loud enough that you can hear me easily.
- Position the webcam on top of the screen and sit at a distance so that I can see all of you as if you are sitting across the office from me.
Q: Can I use insurance for couples counseling?
A: All Insurance companies only cover services that they consider "medically necessary". This means they will only pay for the treatment of an individual with a qualifying mental Health diagnosis. With this being so, they do not see couples counseling as a medically necessary service and thus I am unable to take insurance for these services. You can still receive couples counseling but you will pay the entire cost of services yourself.
Q: What makes you qualified to help me?
A: I am a licensed counselor in Washington State with a Master’s degree in Counseling and extensive training in Emotion Focused Therapy. I have over 15 years of experience coming alongside clients of all ages, diverse backgrounds and places in their lives to give them hope, inspiration and empowerment click here to learn more about me. You can also see proof of my counselling license at Counselor License Lookup for Washington State. The code of ethics I follow can be seen at the ACA Code of Ethics.
